Need help?
BUYING GUIDE
At HEPO, you can shop as a guest or create your personal account.
Registering is quick and allows you to save your details and preferences for future orders.
If you choose to shop as a guest, you will receive all your purchase details in the confirmation email.
If you wish to delete your account, simply contact our customer support team.
CHANGE OR CANCEL ORDERS
Your orders can be changed or cancelled as long as they have not yet been prepared for shipment.
After that stage, the process automatically proceeds to dispatch.
PAYMENT METHODS
You can pay using the following methods:
Visa - MasterCard - GiftCard - Paypal - Multibanco - Apple Pay - Google Pay - Shop Pay
The value of your order will be debited at the time of purchase.
In any case, you can shop with confidence: all your transactions are protected with the highest standards of digital security.
PURCHASE RECEIPT
At HEPO, we believe in simple and sustainable processes - therefore, your purchases do not generate printed receipts.
Each order will be recorded in your email and in our system.
This method of recording reduces waste and reflects our commitment to more conscious consumption.
INVOICE
If you wish, you can request the invoice for your order, whether as a private individual or a company.
As soon as your order is shipped, the invoice will be sent by email, ready to be viewed or downloaded.
See all information about delivery times and applicable costs: View Shipping Policy.
Learn how to make a return or exchange, as well as all the conditions applicable to each situation: View Return Policy.
To offer our products is to offer tradition, quality, and the authentic touch of Portuguese textiles.
With the Virtual Gift Card - HEPO, you can surprise someone special instantly and personally.
Send it by email to whomever you wish and choose the day and time you want the gift to be received.
hepo-curated products.
selected products
All products available at HEPO are manufactured in Portugal by carefully selected Portuguese brands and manufacturers.
We only select brands that share our criteria for quality, durability, design, and Portuguese production.
We work with brands that meet high standards of quality and production. Many of them have internationally recognized textile certifications such as OEKO-TEX®. The certifications of each brand can be found on the respective brand page.
We make every effort to represent the products as faithfully as possible. However, differences may occur due to individual screen settings.
If you need further clarification, you can contact us at hello@hepo.pt
products developed by Hepo.
Hepo products
Yes. All HEPO products are exclusively manufactured in Portugal, in collaboration with Portuguese manufacturers carefully selected for their experience, quality, and production excellence.
Yes. HEPO products use OEKO-TEX® certified materials, an internationally recognised certification that ensures compliance with strict textile safety and quality criteria.
Each HEPO product is the result of a selection and development process focused on material quality, comfort, durability, and timeless aesthetics.
The HEPO collection was born from the desire to offer products that reflect our vision of the best of Portuguese textiles, combining tradition, quality, and rigorous curation.
We select materials renowned for their quality, comfort, and durability. The specific composition of each item is available on its respective product page.
Yes. Products developed under the HEPO brand are exclusive to our collection and reflect the brand's values and quality criteria.
All relevant information, including composition, measurements, maintenance care, and specific characteristics, is available on each product's page.
DISCOVER THE HISTORY AND PRINCIPLES OF OUR BRAND.
HEPO
HEPO ( HEritagePOrtuguese ) is a curatorial platform dedicated to the best of Portuguese home textiles, bringing together national brands and manufacturers selected for their quality, authenticity, and excellence.
HEPO offers products from partner brands and, in some cases, products developed under its own brand.
We believe that true quality deserves to be preserved. We carefully select brands and products made in Portugal, valuing their know-how, durability, and Portuguese textile heritage.
HEPO was created to highlight and promote the best of Portuguese home textiles, bringing together national brands and manufacturers renowned for their quality, authenticity, and production excellence.